Terms & Conditions
Welcome to the CW Business Solutions Website. These Terms & Conditions (T&Cs) regulate your use of our site www.sgcwbusinesssolutions.com. Please read them carefully before continuing to use our site.
1. CONSENT
1.1 By using our website, WhatsApp chat, or interacting with any of our platforms, you acknowledge and agree that you have read, understood, and accepted these T&Cs.
1.2 If you do not agree with these T&Cs, you must stop using our website, chat platform, and other services.
2. PARTIES
2.1 CW Business Solutions Pte. Ltd. is a private limited company incorporated under Singapore law with registration number 201821556G ("CW", "We", "Our", "Us"). Our registered address is 1 Tampines North Dr. 1, #06-08 T-Space, Singapore 528559.
2.2 We are the owner and/or licensor of the Online Tools and provide services solely in Singapore.
2.3 You are the natural person visiting our Site in your individual capacity or on behalf of your company ("You", "Your").
3. TERMS OF USE FOR ONLINE TOOLS
3.1 You agree to use our website and WhatsApp chat for general inquiries, service exploration, and receiving quotations in accordance with these T&Cs.
3.2 The platforms we provide, including chat-based services, are intended to guide you through your service options, assist with compliance, and help generate quotes for the services you are interested in. We make no representations that the information provided will always be accurate or error-free. Some services may be managed by automated systems that can produce incorrect or incomplete information.
3.3 By using the Online Tools, you acknowledge and agree that you:
3.3.1 Accept these T&Cs.
3.3.2 Shall comply with these T&Cs.
3.3.3 Accept our Privacy Policy found at www.sgcwbusinesssolutions.com/privacy.
4. RIGHT TO USE
4.1 Subject to your compliance with these T&Cs, we grant you a revocable, non-exclusive, non-transferable license to use:
4.1.1 Our Online Tools to utilize the services provided.
4.1.2 Any content, information, and related materials available through the Online Tools.
4.1.3 The Online Tools for your business purposes and/or personal use.
4.1.4 The Online Tools strictly in compliance with these T&Cs.
4.2 You shall not (and shall not permit anyone else to):
4.2.1 Reproduce, modify, distribute, or transmit any Online Tool content without our prior written approval.
4.2.2 Modify, adapt, or alter any part of the Online Tools.
4.2.3 Remove any copyright or proprietary notices displayed on the Online Tools.
4.2.4 Use any part of the Online Tools for commercial purposes without obtaining a license from us.
4.2.5 Attempt to gain unauthorized access to the Online Tools.
4.2.6 Use the Online Tools for any unlawful activity or prohibited purposes.
5. PURCHASING SERVICES
5.1 The process for purchasing services, including quotation generation, Service Agreement acceptance, and payment terms, is governed by our Terms of Business.
5.2 These T&Cs govern your use of the Online Tools, but the conclusion of any contract in connection with any services you seek to acquire from us shall be subject to a separate Service Agreement.
5.3 In the event of any conflict between the Service Agreement and these T&Cs, the Service Agreement shall take precedence.
5.4 By agreeing to these T&Cs, you also agree to be bound by the Terms of Business for any service transactions.
6. USE OF AUTOMATED PLATFORMS AND AI
6.1 Our communication platforms may be supported by automated systems or artificial intelligence (AI) features to assist with your inquiries and guide you through the service selection process.
6.2 While we strive to provide accurate responses, you acknowledge that AI-driven systems can produce incorrect or incomplete responses. You should verify the information provided before making any decisions based on these automated communications.
6.3 If you encounter any issues or inaccuracies, you may report them through our designated chat options, and we will assist you as soon as possible.
7. DISCLAIMERS AND LIMITATIONS
7.1 We do not guarantee uninterrupted or error-free operation of our automated chat services or other platforms, including the correction of any defects. The Online Tools and any services accessible via the Online Tools are provided "as is" and "as available" without warranties of any kind. You use these services at your own risk, and we shall not be liable for any errors, delays, or interruptions in communication.
7.2 We are not responsible for any mistakes made by automated tools, including incorrect responses or errors in guidance related to compliance or service selection.
7.3 We disclaim all liability for any decisions you make based on the information provided through our automated systems, chat platforms, or website.
7.4 We do not guarantee the quality, suitability, or availability of third-party providers associated with the provision of services.
7.5 We shall not be liable for:
7.5.1 Any loss or damage arising from your use or inability to use the Online Tools.
7.5.2 Any content on websites linked from our platform or information provided by external partners.
7.6 You shall not reproduce, modify, or otherwise use our intellectual property rights (IPR).
7.7 The Online Tools and all rights therein are and shall remain our property or the property of our licensors.
7.8 All content and functionality on the Online Tools are the exclusive property of us or our licensors and are protected by Singapore and international intellectual property laws.
8. ACCEPTANCE OF QUOTATIONS AND AGREEMENTS
8.1 You will receive a quotation for services through email after using our chat platform. By accepting the quotation, you agree to sign the corresponding Service Agreement electronically.
8.2 Once the Service Agreement is signed and successfully verified by us, a billing process will be automatically triggered, and payment must be made before any services are initiated.
8.3 We reserve the right to verify the acceptance of your quotation and Service Agreement before triggering the billing and starting the onboarding process. Verification details are governed by our Terms of Business.
8.4 These T&Cs govern your use of the Online Tools, but the conclusion of any contract in connection with any services you seek to acquire from us shall be subject to a separate Service Agreement.
9. INDEMNITY
9.1 You agree to indemnify us against any claims or losses arising from your breach of these T&Cs.
10. TERMINATION
10.1 We may terminate your access to the Online Tools at any time, without notice, for reasons including, but not limited to, breach of these T&Cs, misuse of the Online Tools, or any unlawful activity.
11. VIRUSES
11.1 We do not guarantee that the Online Tools will be secure or free from bugs or viruses. You shall not misuse the Online Tools by introducing any viruses.
12. THIRD-PARTY WEBSITES AND SERVICES
12.1 The Online Tools may contain links to third-party websites or services. These are not under our control, and we are not responsible for their content.
12.2 Third-party services integrated with our platform are governed by their own terms, and we are not liable for any products or services provided by third parties.
13. ONLINE TOOL CONTENT
13.1 You acknowledge and agree that we may update the Online Tools from time to time, and may change its content at any time, including the services that we offer.
13.2 You acknowledge and agree that despite our efforts certain content on the Online Tools may, from time to time, become out of date, and we shall take reasonable steps to update the same.
14. PROMOTIONS
14.1 We may offer benefits, discounts, and other promotions ("Promotion"). By participating in a Promotion, you are agreeing to official rules that govern that Promotion. The rules and conditions for each Promotion will be defined by us, and we reserve the right to limit them as we deem necessary. No two Promotions of any kind, such as discounts, promotion codes, partnership benefits, referral codes, etc., can be used for the same purchase.
15. GENERAL PROVISIONS
15.1 These T&Cs apply to your use of our platforms and interactions before the engagement of services. Engagement of services includes activities such as payment confirmation or the initiation of onboarding procedures. Once services are formally engaged through the signing of the Service Agreement, our Terms of Business will take precedence.
15.2 We may revise these T&Cs at any time. Your continued use of the Online Tools will constitute acceptance of the revised T&Cs.
15.3 All notices under these T&Cs shall be delivered by email to info@sgcwbusinesssolutions.com.
15.4 These T&Cs are governed by and construed in accordance with the laws of Singapore. Both you and we submit to the exclusive jurisdiction of the Singapore courts.
15.5 You shall not refer to us or our licensors in any public media without prior written consent.
15.6 Both you and we shall comply with all applicable laws.
15.7 We may, at our sole discretion and at any time, modify, suspend, or terminate operation of or access to the Online Tools and the Services.
15.8 Neither you nor we shall be liable to the other for any delay or non-performance of our obligations under these T&Cs as a direct result of a Force Majeure Event.
15.9 These T&Cs constitute the entire agreement between you and us relating to your use of the Online Tools during the pre-engagement phase, to the exclusion of all other terms and conditions, and any prior written or oral agreements. This does not override the Service Agreement, which takes precedence once services are formally engaged.
15.10 No failure to exercise, nor any delay in exercising, any right, power, or remedy under these T&Cs shall operate as or be deemed a waiver of the same. Waivers must always be given in writing.
15.11 If any provision of these T&Cs is determined to be invalid, illegal, or void by any court or administrative body of competent jurisdiction, these T&Cs shall be deemed modified to the minimum extent necessary to make them valid and enforceable.
16. DEFINITIONS
16.1 "Force Majeure Event" means any unforeseeable event or occurrence which is beyond the reasonable control of a party and prevents or delays that party from performing any or all of its obligations under these T&Cs (e.g., acts of God, civil unrest, political situations, etc.).
16.2 "IPR" means patents, inventions (whether patentable or not), copyrights, moral rights, design rights, trademarks, trade names, business names, service marks, brands, logos, service names, trade secrets, know-how, domain names, database rights, and any other intellectual property or proprietary rights (whether registered or unregistered, and whether in electronic form or otherwise) including rights in computer software, and all registrations and applications to register any of the aforesaid items, rights in the nature of the aforesaid items in any country or jurisdiction, any rights in the nature of unfair competition rights, and rights to sue for passing off.
16.3 "Online Tools" means our website, WhatsApp chat, and any related online platforms used to provide services to clients.
16.4 "Our Site" means the website at www.sgcwbusinesssolutions.com.
16.5 "Privacy Policy" means our privacy policy accessible at www.sgcwbusinesssolutions.com/privacy.
16.6 "Service Agreement" means the service agreement that you enter with us to purchase our Services.
16.7 "Services" means any services that we may choose to offer via our Site, including company incorporation, secretarial, accounting, and other related services provided by us.
16.8 "T&Cs" means these terms and conditions.
16.9 "Third Party" means a natural person or legal entity who is neither you nor us.
16.10 "Use" means using any of the Online Tools, including downloading, accessing, browsing, viewing, or registering to use and utilizing in any manner the Online Tools either directly or indirectly.
16.11 "Virus" means any viruses, worms, trojan horses, cancel bolts, or any other computer code designed to disrupt or adversely impact computer systems, networks, or devices.